Sunday, August 23, 2009

Successful Business Ideas it All Comes Down to Sales

You've gone through your inventories of skills and interests. From that you've developed a short list of potentially successful business ideas. You've got passion for your idea and you can see a great vision of the future. Only one thing stands in the way of you building a truly successful business.

Sales
No matter what kind of product or service you have you're always selling. Your ability to sell yourself, your vision, your services and your product is absolutely essential when it comes to business success. The best business ideas wither on the vine when they're not coupled with successful sales.

If you don't like sales you have one option. Get over it. This is one thing you can't outsource. Over time you may build an entire sales force, but it's still your company. You need to sell other people on the vision. You need to sell other people on the mission. You may need to sell yourself and your entire team to investors. You may find yourself facing a huge buyer-opportunity and the client wants to meet you. If you can't manage sales, you're going to be in trouble.

Even if you're planning on starting a nonprofit charity, you still need to sell people on the benefit of your mission. That's the only way you can raise money to make it possible to help other people.

Keep in mind those sales as not about manipulation. There's an adage that the best sales people are the ones that you never notice. Unfortunately this leaves the stereotypical salespeople very visible to the public and that creates the negative impression that many people have. Sales are about listening to people and understanding their problems and challenges and matching a solution to their problems.

In sales training terminology this is known as prospecting. If a person doesn't have a problem that matches with your solution then you don't sell them anything. However skilled salespeople will ask for referrals and well they should. After all, if you have a solution to somebody's problem isn't that a good thing?

As you develop your new business, take into consideration the all important issue of sales. Try to imagine a real person that will benefit from what you have. The more real that vision is to you, the easier you will find it to talk to people, to solve problems, and to be the number one salesperson cheering on every one of your successful business ideas.

If you need money now, like I mean in the next hour, try what I did. I am making more money now than in my old business and you can too, read the amazing, true story, in the link below. When I joined I was skeptical for just ten seconds before I realized what this was. I was smiling from ear to ear and you will too.



Article Source: http://EzineArticles.com/?expert=John_Le_Bleu

Sales Compensation Design Step 1 - Sales Compensation Philosophy

The first step in designing sales compensation plans is documenting the Sales Compensation Philosophy.

The Steering Committee determines what the sales compensation philosophy should be. These are the most common topics that I have experienced. Of course the plan should be aligned with company goals. And of course I have seen plans that are not aligned. Profitable growth is a common philosophy that addresses specific measures. Pay for performance suggests a goal-based plan. Minimum performance standards lead to thresholds. A threshold is a performance level where the first incentive dollar is earned after passing the threshold performance level. Standardization is another topic. I have seen sales compensation plans that had multiple plans for the same role, typically because of acquisitions. Realistic goals are oftentimes the feedback from the Design Team and can be included in the philosophy upon approval from the Steering Committee.

You can imagine that this topic is included because previous goals were not realistic. I have a client who has not hit their revenue goals for the past 10 years. I would think that over time, some things would need to change. As I think about their change, it was a different head of sales every other year. Another topic is making the plan simpler. What I have seen is that some companies have baked-in a new measure if they want the sales force to change their behavior. Others would call that type of sales force "coin-operated." They can only get the sales force to act unless they get paid. If you have a coin-operated sales force, I wonder what sales managers do.

How do you determine the sales compensation philosophy? The answer is simple. You have to ask. During interviews with the Steering Committee, you need to ask them about their philosophy on sales compensation. All of their answers can be aggregated and submitted during the first Steering Committee session. During that time, the Steering Committee can vet the answers and agree on the philosophy that will guide the Design Team. Another one of my clients had their project manager send an email to the Steering Committee members asking about their philosophy on sales compensation. Once again, their answers were served up during the Steering Committee session and agreed upon.



Article Source: http://EzineArticles.com/?expert=Bob_Malandruccolo

Ten Steps of Sales Compensation Design

This is an overview of the 10 steps of designing sales compensation plans.

The first step is defining the Sales Compensation Philosophy. It is developed by the Steering Committee and the philosophy guides the Design Team during the design process.

Step 2 is determining which Eligible Roles are included for sales compensation treatment.

Step 3 is selecting the Total Target Pay Level for each sales role. This represents the mid-point pay level for target performance.

Step 4 is determining what the Pay Mix should be for each sales role. Pay mix is the ratio between base salary and incentive pay at target performance.

Step 5 is choosing the amount of Upside of incentive pay for high performers.

Step 6 is selecting Measures and Weightings that are linked to incentives for the plan.

Step 7 is determining whether the plan should be based on Commission or Bonus or both.

Step 8 is defining the Structure Details of the plan including threshold and excellence levels and the payout curve.

Step 9 is choosing the Frequency of Payouts for each measure.

And finally, Step 10 is determining the Administrative Details included in the plan.

In my opinion, what is the #1 overlooked step in sales compensation design? My experience shows that Step #1 is often overlooked. Some Steering Committees cannot decide on the philosophy and ask the Design Team to figure it out. Another issue is starting at steps 6 and 7. A recent client asked me to sit in on a Design Team session. The Design Team had already completed Role Design, so they were ready for sales compensation design. My role during the Design Team session was to observe until they would ask me for assistance. Well, the Design Team started with measures and thresholds and payout curves. The members had different opinions, but they could not agree on anything. After 90 minutes, they finally asked me to break the ties. So I asked the Design Team to articulate the sales compensation philosophy. There was silence. Finally, someone said that there is no philosophy. I knew the executive sponsor of the project was the CEO, so I asked if we could get the CEO to come into the room and describe his philosophy. Fortunately, he was available, and he was able to articulate it.



Article Source: http://EzineArticles.com/?expert=Bob_Malandruccolo

Sunday, August 16, 2009

Transportation and Logistics Analytics - Do You Need Them?

In today's fast moving, (well it's a little slow right now) economy, more and more companies are looking to receive information about their transportation and logistics costs in a timely fashion to help them better manage their business. The real question for these companies is "why do I need this data?" The answer is pretty clear to us.

Many companies have invested a significant amount of money to obtain the benefits this data will provide. If the data is mined and reported properly, the company will get everything they ever wanted to know about their transportation and logistics expenses. The best way for a company to look at this data is to analyze what happened in the past, what is happening now and what is most likely to happen in the future. It should provide a good sanity check of what's really going on.

The main benefit of this data is to give the company the necessary tools to manage their business going forward and not to look backward. It should also have the ability to provide this data, error free and in real time. The end result is to ensure the company's competitive advantage to help the company out perform its competitors.

There are also strategic by-products the company can gain from this data. This would include discovering opportunities and threats that might not be evident otherwise. It will help companies to reduce their exposure to fraud by matching the data to specific business rules. By maintaining strict controls over the data flow a company can see their assumptions in action, allow them to make data driven decisions based on facts and build customer loyalty in the future, a combination that cannot be beat. Is your company looking into transportation and logistics analytics to enhance your company's competitive position? If not look around the corner... Here comes your competitor.



Article Source: http://EzineArticles.com/?expert=Anthony_Nuzio

5 Tactics to Increase the Average Sale When You Open a Dollar Store

When you open a dollar store one of the challenges you face is continually growing sales in your store. For most, the most frequently used method is to increase the traffic into the store. Generally as traffic increases so too will the number of sales made. Yet there is another way to grow sales. That is to increase the size of the average sale made in your store. There are actually many proven methods to increase the average sale. In this article we focus on 5 proven methods to help you increase the average sale size in your store.

#1) Focus on impulse items. It is important to really know your shoppers. By knowing their likes and dislikes you can provide exactly the merchandise they need and want. You can also carry the impulse items that are most likely to appeal to your regular shoppers. By having the right impulse items you open the door for shoppers to pick up one or two more items than they had planned to purchase during their visit to your store. Adding one or two items means one of two dollar or even more added to the majority of the sales you make. One or two dollars added to even 50% of the sales during a given day can add hundreds to your total sales for the day.

#2) Carry the proven hot selling merchandise. In addition to knowing your shoppers you must also know the marketplace. You must be in touch with what is being successfully sold by others in the industry. Vendors, industry publications and fellow store owners are all great sources of this information.

#3) Make it your practice to rotate merchandise to and from key locations in your store. Always work to give your store a new look when shoppers return for another visit. This doesn't mean to move departments about. Rather focus on your key merchandising locations such as end caps, bulk display areas and impulse display areas. Keep fresh items displayed to catch the attention of all shoppers; even those who come in to shop every week.

#4) Maximize the display space provided for dollar store merchandise at your checkout counters. Shoppers won't ever be in more of a buying mood than they are as they pull out their money to pay for their selections. That's the time to display hot sellers and impulse items. Devote space at every check stand to display those items. Don't forget to continually rotate new merchandise into the mix. You'll be rewarded with extra sales time and again every day.

#5) Don't forget the candy, gum and sodas. Make sure these items are prominently displayed in the appropriate departments as well as at cash registers. Many shoppers will grab a bottle of their favorite soda or a pack of gum as they await their turn to pay at the cash registers.



Article Source: http://EzineArticles.com/?expert=Bob_Hamilton

Sales Compensation Design Step 3 - Total Target Pay Level

The third step in designing sales compensation plans is selecting the Total Target Pay Level for each sales role. Common practices that impact this step are competitive pay analysis, sales compensation philosophy, attraction and retention and total reward strategy.

In the Diagnostic phase of a sales compensation project, a competitive pay analysis is normally conducted. A competitive pay analysis compares base salaries and total cash compensation against actual pay values in the market. This would be an input into the Design Team, and they would use that information along with other insights to determine what the total target pay level should be for each sales role. The 50th and 90th percentiles data points are important and are used as inputs for the Design Team. Another common practice is that the sales compensation philosophy can direct the Design Team on this step. Many companies select the 50th percentile in the market as the total target pay level for a sales role. Some companies select the 60th percentile in the market and is based on company philosophy and other issues such as the size of talent pool in the market, what is the comparative performance levels among competitors, turnover, other specific or general economic factors. The next common practice is attraction and retention. If attraction and retention issues are not problematic, some companies tend to not rely heavily on market pricing. In addition to pay, total reward strategy has an impact on total target pay level. Some companies have valued their total reward package and determined where they should select their total target pay levels.

The main topic here has been competitive pay analysis. So I wonder how competitive is your competitive pay analysis? Do you regularly conduct a competitive pay analysis? Are your direct competitors included in the analysis?

However, there is a caution on this analysis. Unless you have specific data from your competitors and that their specific sales roles are exactly the same as yours, the data is only as good as their sources. Competitive pay analysis can help by setting the relative direction for a Design Team, but it is not just the end all. Specific insight is needed from the Design Team in addition to market data.



Article Source: http://EzineArticles.com/?expert=Bob_Malandruccolo

Thursday, August 6, 2009

Benefits of CRM Software

CRM software (or Customer Relationship Management software) is a cost effective way to increase your business's profits by putting your biggest asset to work for you - your existing clients.

Most people believe that CRM software is just a database of contact details of your customers. There's a lot more depth and scope to this powerful business tool. Learning how to put it to use in your business can help you in more ways than you think.

Qualifying New Leads

Turning simple enquiries into paying customers can be a challenge for some business owners. CRM software can help you to classify our leads into those people who are just shopping, those people who are ready to buy and those people who have already bought something.

Knowing what stage of the buying process your customers are at can be a great sales tool, because you'll know precisely what tactic to use to help encourage them to buy.

Increase Sales

Once you've broken down your leads into sections, you have the ultimate opportunity to put your CRM software to work for you. Imagine sending correspondence to those 'shoppers' who aren't customers yet and offering them a different product or service. You might find they're interested in some of the other things you can offer them.

What about using your classification to identify those customers who bought specific items and then offering them the chance to buy a value-added product that compliments the one they already bought?

Existing Customers

Did you know that past customers can often become repeat customers after being reminded of your business? A simple Christmas card or a promotional offer or a mailing about a special discount or sale you're having can prompt them to come back and buy other products from you.

Effective Data Integration

Collecting these bits of data about your customers might be great for marketing, but the true power of CRM software can be using it to help your employees become more productive.

If your staff have access to the software you're using, then they also have the ability to cross-reference the customer information you've collected and use it to their advantage to increase sales.

Sales Force Automation

CRM software can allow you to track your advertising campaigns and monitor the success rate and conversion rate of sales. You can even generate reports on your projected sales pipeline based on the responses received and gain a greater understanding of which aspects of your marketing is working or not.

When it's time to choose your CRM software, always be sure to choose a provider that offers you a free trial so you can experience the benefits for yourself.

Sales Person Recruiting Process Step One - Identify

The process of recruiting sales people is like no other process in your organization. Most mistakes are made by relying too much on sales history. Sales history is like the disclaimer on stocks: "Past performance is not necessarily an indicator of future performance." That is why you must implement a systematic recruiting process to fill the most mission-critical positions in your organization.

An organization must do five things to execute a systematic recruiting process and successfully recruit sales superstars.

1. Identify
2. Test
3. Qualify
4. Search
5. Interview

These steps are often not executed effectively in most organizations today. The cost in wasted time and resources for this process to be out of control is estimated to be $450,000 for organizations and $150,000 per sales candidate.

Identifying the best sales candidate, the first step, is the foundation and focus area of the five steps. This step in the process can be further divided into four areas as follows:

1)Compatibility with the way you compensate, manage and go to market.
2)A close match with your organization's culture.
3)Inventory the past, present and future flaws and challenges in your recruiting, the ramp up program and subsequent hiring results.
4)Ensure you understand each candidate's selling strengths, skills and weaknesses.

Area one, reviewing a candidate's compatibility with your organization begins from a structured list of questions preferably delivered via an EEOC- compatible sales candidate assessment before the interview. Questions such as who does the closing: the percentage of time selling "new" versus selling "old": amount of pressure on sales performance: pricing: people the sales person should call: and other specific areas of compatibility must be answered before an interview. Caution is advised if compatibility is less than a 65% match, particularly on the top five issues.

Next on the list of criteria to identify a sales super star is organization culture. The best way to achieve this objective is to benchmark the behavior, values and attributes the position requires. You are essentially asking: "If this sales position could talk what would it say about the values necessary to stay motivated in your organization, what communication styles does the candidate need to bring to the job and what talents or attributes are necessary for superior performance in this particular sales role?" Your organization can then compare the candidate qualities to this baseline and determine how closely the match.

The most difficult part of recruiting for most organizations is conducting an honest self assessment of its flaws, both current and past, plus challenges related to things such as hiring, ramping up, and developing sales potential. The organization needs to create a checklist of issues addressing:
1) what titles in an organization must they visit,
2) support sales people will receive,
3) type of sales whether conceptual or complex,
4) sales plans,
5) learning the market,
6) training during the first 90 days and one of the most critical
7) accountability.

Once you build a checklist, you must honestly assess what flaws & challenges are below mastery for the organization. Justifying your answer becomes the next column in your checklist. For instance, if training during the first thirty days is not an issue, you need to evaluate why not, if it is an issue, and why it is an issue. Everyone from the CEO to Human Resource professionals and the VP of Sales should complete their checklist individually, then come together as a group, discuss each item, and agree upon results.

The last area to review is ensuring the organization has researched what level of sales experience it required for success. For example, will you need an entry level sales person, some experience, an experienced sales person, senior level, or executive level sales person? Each level of candidate will possess a certain combination of selling strengths, skills and weaknesses. Each candidate will have severity attached to each of their major sales weaknesses indicating that certain combinations may prevent development or may not even be trainable.

The best practice to accomplish this objectively is to contract with a company that provides this information for your organization.. This information can then become a road map for a shortened ramp up time, sales development and coaching by your sales leaders after they are hired.

This last criterion in the process naturally leads to the second most important issue you must consider when hiring a sales superstar. The second issue in hiring a sales superstar is to test each candidate via a simple licensing agreement against what the organization identified to be successful. The most successful organizations conduct this testing before they waste time sorting through polished resumes and staged interviews.

In closing, it is crucial to remember this: do not leave any of these four areas within the identifying process to chance. To do so will result in high turnover, a complacent sales team, longer ramp up time, and underperforming recruits.

Business Gifts As Sales Incentives For Staff

Business gifts are regularly used to promote and advertise a company brand, but less frequently business gifts are used to directly increase your sales revenue by offering them as incentives for sales representatives. This is a real missed opportunity. You may be concerned that introducing business gifts as incentives may be costly compared to the more traditional commission based incentives, but this is simply not true. Good quality, desirable gifts such as laptop bags can be purchased at reasonable cost, often as little as £10.00.

Then consider the number of employees working towards that gift. If given to only the top seller, the effort and revenue generated working towards that gift will far exceed the outlay.

To do this well, consider your employees. Try to choose gifts that are relevant, useful, and of the highest quality that you can afford. If your employees travel a lot good quality travel flasks or overnight cases may be good choices. You may have regular seasonally related incentives, and perhaps smaller cheaper gifts that each employee can receive when the reach certain goals such as pens or pin badges.

All of these techniques not only boost revenue, they keep your sales force motivated with an added sense of achievement and recognition for their efforts. When you sales team are happy and feel they are valued, they naturally work their best.

So, consider using business gifts regularly as incentives for staff. This is great for motivation, recognition, and increased revenue. Be as personal as you can when choosing gifts. Ensure they appeal to all, are of the best quality you can afford and are useful. Make sure that gifts are, where necessary not gender specific and also avoid items like clothing that may not fit.